Cancellation policy

1. Order Cancellation by the Customer

1. Timeframe for Cancellation:

   • Orders can be canceled within [1 hours] of placing the order, provided the order has not been shipped.
   • If the order has already been shipped, you may need to follow the Return Policy for refunds or exchanges.

2. How to Cancel an Order:

   • Include your order number and reason for cancellation (if applicable).
     

3. Refunds for Canceled Orders:

   • Approved cancellations made within the eligible timeframe will be refunded to the original payment method.
   • Refunds will be processed within [X business days] of approval.

4. Exclusions:

   • Custom or personalized products cannot be canceled after production begins.
   • Digital downloads or instant delivery items are non-cancellable.

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2. Order Cancellation by the Company

We reserve the right to cancel orders under the following circumstances:

1. Stock Unavailability: If the product is out of stock or discontinued.
2. Payment Issues: If there are problems processing your payment.
3. Incorrect Pricing or Description: If an error is identified in the product's price or description.
4. Fraudulent Orders: If the order appears to be unauthorized or fraudulent.

If your order is canceled by us:

• You will be notified promptly via email or phone.
• A full refund will be issued to the original payment method.